TheSTLSmith Support Center

Please Do Not Use Etsy If Possible

I'm glad you're interested in my models/kits! Etsy is a well known platform which shows up in search results easily and where you're most likely to have found them so it makes sense to purchase them there. However as Etsy is demonstrably anti-artist and anti-seller who do not care about or support their artists/sellers, is run by incompetent AI bots, and there is no way to speak to an actual human being to fix any mistakes the bots make, please consider visiting the superior Cults3D (https://cults3d.com/en/users/TheSTLSmith/3d-models) as an alternative for my digital models. All life size models should be there, and also my miniatures are there! There also is no messaging system there unfortunately, but my official email is available for contact. For printed kits there is no alternative that I know of, but I'm actively seeking one out even if I have to make a shopify or something website for it myself. 


I have been on Etsy for a bit over 5 years now, and in that time it has become very clear that Etsy is complete scum which does not and will not do a single thing to support or protect their sellers from things like harassment, attack, scammers, false reviews, or their own dumb bots removing listings for violations that any human would see in a second do not apply, which can end in a banned account, which you can't do anything about because it's all automatic and there is no support or real humans who can do anything, just incompetent bots and automated replies blaming you for doing something you didn't do. It is a disgusting broken mess being held together by useless AI bots blindly and uncaringly screwing people over. The so-called community forum is even worse, it's just full of the dumbest sycophants possible going around commenting on every issue sellers have mindlessly blaming them while sitting on Etsy's rusty robot d***. Everything Etsy claims about supporting small businesses, hobbyists, and promoting a positive marketplace are outright and proven lies, they do not deserve your money in the fees they take from your purchases. 


The problem is that even though Etsy makes me sick, there really aren't many alternatives, particularly for something as specific as 3D printable models, or physical 3D printed kits for that matter. I have been searching for other alternative platforms, but the options are very thin indeed, something like MyMiniFactory doesn't allow fan art, and CGTrader is even worse than Etsy I deleted my account there within a month. I will do my best to make my work available to you wherever I can.